Can I return my t-shirt?

Return option is available only on following conditions.

The t-shirt you received is different from what you have ordered for.

      • Defective or damaged t-shirt / print.
      • Design of the t-shirt is different from what you ordered
      • Size of the t-shirt is different from what you ordered
      • Style or colour of the t-shirt is different from what you ordered
      • The Instagram ID or QR code is different from what you ordered
      • QR code is not getting scanned

Can I return / exchange my t-shirt for size or fit issue?

Sorry all our custom printed t-shirts are permanently printed and it can not be resold.

So that we are unable to accept return or exchange requests for size or fit issues.

We request all our customers to kindly refer our size chart thoroughly before placing the order.  

How can I return my Order?

In case of a return eligible order, customers can send the order details and issues they are facing to info@planeighteen.com.

We will provide detailed instructions regarding the packing and return shipping guidelines via email

We will send you our warehouse address via email you can dispatch the product via any courier or India post and share us the tracking details.  

We will refund the shipping charges for return shipment to your desired bank account.

Quality Check for Return Product Condition

Our QC team checks and verifies each returned product to ensure they are unused and in the same condition as they were sent out to you.
Also before accepting the return process returned product(s) will be cross-checked to confirm the reported issues are genuine.

Clothing products with tags branded packaging should have the brand tags intact, products with removed tags, and untidy conditions indicate usage and will not be accepted for returns.

How long will the return process take?

As soon as we approve and confirm the return shipment after the quality check, the refund will be initiated within 24 hours to customers. The amount will get refunded to the original bank account from where the purchase was made. 

Please feel to reach us at info@planeighteen.com if any further clarification is required.i